Sunday, May 23, 2004

Strike Day 3 (Make work for everyone)

Orders from on High, Work everyone 12 hours so
there is no back log.

No one is to go home early. Regardless if there is
work on not.


Problems --
Most systems are down.
We got in at 7:00AM must customers resent being called at 7:00AM
on Sunday. So we sit on our buts for 2-3 hours waiting for a decent time to call. Once we call we realize that or the same
problem is being worked again and again.
One customer was called seven times today to followup
on the same problem. (Note the problem was never solved.)


Suggestions for work --

Give half the crew shovels, dig holes.
Switch
Give the other half shovels, have them fill in holes.

General Mood: Getting worse.
Rumours: Abound, simple e-mails get cascaded.

Chorus to a song I wrote this morning:

You take 16 calls and whadda ya get?
Another day older and people that fret.
Saint Peter don't you call me 'Cause --
I can't go…Some Texans and a Union
Have imprisoned my soul.

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