Saturday, May 22, 2004

Strike Day 2 (a.k.a. what it must of been like to invade Iraq)

So, all nothing broke loose today. Got to work at 7:00AM. Turns out there is no plan for what we should be doing, or for that matter when. Call Center is scheduled to open at 8:30. Lines come on at 8:30. We are instructed to log on at 7:00. We then sit for 90 minutes with silent headset waiting for calls which are not coming.

8:30-10:30 we take calls from customers.
10:30 We are instructed to stop and we should call customers who we could not help yesterday.

11:00 Tool/Database with customer follow-up tickets goes down. We are instructed to log out.

11:15 we go to lunch.
11:45 We come back from lunch and look at each other till 4:00PM.
The lines close at 1:00 PM. We really start to look at each other.
We cruise the web, e-mail co-workers, make fun of each other.
4:00 We start to ask the point of us being at work.
4:05 We are told we must stay till 7:00PM stop raising a stink.
4:06 We cruise the web some more.
6:35 Straw boss(buck sargent in Iraqie Army) gives us sheets of paper orders us to
call two customers before we go home.
6:36 We consider shooting our sargent.
6:37 I send e-mails to my right wing employees, ask if they are pack'n.

6:55 Declare anarchy. (I out rank everyone in call center) We go home.

Plans for tommorrow.

7:00 AM Go to work
(Hide shotgun under trench coat.)
9:30ish Shoot Sargent
9:35 Go to brunch.


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